Thank you for shopping at Shop Toshiba MEA.
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 7 days
- The product is in its original packaging
- You have the receipt or proof of purchase
- You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
Send the product with its original packing and the receipt or proof of purchase and the RMN number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
Toshiba Gulf FZE, Jebel Ali, Near Gate 4,
Emirates Post Office – Dubai – UAE
Shipping charges incurred in connection with the return of a product are refundable.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us: